Privacy Policy for Icebloom Eco
At Icebloom Eco, a company dedicated to promoting and selling eco-friendly products including sustainable home goods, organic personal care, recycled stationery, and eco-conscious gifts, your privacy is paramount. This privacy policy outlines how we collect, use, disclose, and protect your personal data when you interact with our online platform and services. We are committed to transparency and compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR), which has a global reach, and local Singaporean regulations.
1. Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Identification Information: This includes your name, shipping address, billing address, email address, and phone number when you make a purchase, create an account, or subscribe to our newsletter.
- Transactional Data: Details about the products you purchase from our site, including payment information. Please note, we do not store full credit card details on our servers; these are processed securely by third-party payment processors.
- Technical Data: Information such as your Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our online platform.
- Usage Data: Information about how you use our website, products, and services, such as pages visited, items viewed, and interactions with our features.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
2. How We Use Your Information
We use the information we collect for various purposes, primarily to operate our business and provide you with our eco-friendly products and services:
- To Process Orders: To fulfill your purchases of sustainable home goods, organic personal care, recycled stationery, and eco-conscious gifts, including processing payments and arranging delivery.
- To Manage Your Account: To set up and manage your Icebloom Eco account, provide customer support, and communicate with you about your orders or account.
- To Improve Our Services: To analyze how our online platform is used, identify popular products, troubleshoot issues, and enhance the user experience.
- For Marketing and Promotions: To send you updates, newsletters, and promotional offers about our new eco-friendly products or special deals, where you have consented to receive such communications.
- To Ensure Security: To protect our online platform and customers from fraud and other security risks.
- For Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and respond to lawful requests from public authorities.
3. Sharing Your Information
We may share your personal data with trusted third parties for specific purposes:
- Service Providers: We work with third-party service providers for payment processing, shipping and delivery, website hosting, data analysis, email delivery, and marketing assistance. These providers are only given access to the information necessary to perform their functions and are obligated to maintain the confidentiality and security of your data.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
4. Data Security
We are committed to ensuring the security of your personal data. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Under data protection laws, you have certain rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data held by us.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
Our online platform uses "cookies" and other tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use cookies for:
- Essential Functionality: To enable core website features like shopping carts and secure login areas.
- Performance and Analytics: To understand how visitors interact with our site, measure the effectiveness of our marketing campaigns, and improve our services.
- Personalization: To remember your preferences and provide a more personalized browsing experience.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our online platform may become inaccessible or not function properly.
7. Third-Party Links
Our online platform may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our online platform, we encourage you to read the privacy policy of every website you visit.
8. Children's Privacy
Our online platform is not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and encourage you to review our privacy policy periodically.
10. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us:
Icebloom Eco
Stockport Road,
Singapore,
118222,
Singapore